volunteer policy

Overall Policy on Utilization of Volunteers

The achievement of the goals of the Starr Library (hereinafter “the Library”) is best served by the active participation of citizens of the community. To this end, the Library accepts and encourages the involvement of volunteers at all levels of the organization and within all appropriate programs and activities. All members of the staff and Board of Trustees are encouraged to assist in the creation of meaningful and productive roles in which volunteers might serve and to assist in recruitment of volunteers from the community.

The purpose of these policies is to provide overall guidance and direction to staff and volunteers engaged in volunteer involvement and management efforts. These policies are intended for internal management guidance only, and do not constitute, either implicitly or explicitly, a binding contractual or personnel agreement. The Library reserves the exclusive right to change any of these policies at any time and to expect adherence to the changed policy.

Definition of ‘Volunteer’

A ‘volunteer’ is anyone of the age of majority, who without compensation or expectation of compensation beyond reimbursement of approved expenditures, performs a task at the direction of and on behalf of the Starr Library. A ‘volunteer’ must be officially accepted by the Library prior to performance of the task. Volunteers shall not be considered as ‘employees’ of the Library.

The Library will also consider as volunteers anyone under the age of majority (18), participating in student community service activities, student intern projects, or other special circumstances. In each of these cases, however, an agreement must be in effect with the organization, school, or program from which the volunteer originates and must identify responsibility for management and care of the volunteers.

Service at the Discretion of the Starr Library

The Starr Library accepts the service of all volunteers with the understanding that such service reflects the needs of the Library. Volunteers agree that the Library may at any time, for whatever reason, decide to discontinue the volunteer’s relationship with the Library.

The volunteer may at any time, for whatever reason, decide to discontinue the volunteer’s relationship with the Library. Notice of such a decision should be communicated as soon as possible to the Library Director.

Volunteer Rights and Responsibilities

Volunteers are viewed as a valuable resource to the Library, its staff, and its patrons. Volunteers shall be extended the right to be given meaningful assignments, the right to be treated as equal co-workers, the right to effective supervision, the right to full involvement and participation, and the right of recognition for work done.

In return, volunteers shall agree to actively perform their duties to the best of their abilities and to remain loyal to the goals and procedures of the Library.

Scope of Volunteer Involvement

Volunteers may be utilized in all programs and activities of the Library, and serve at all levels of skill and decision-making.

Conflict of Interest

No person who has a conflict of interest with any activity or program of the Library, whether personal, philosophical, or financial shall be accepted or serve as a volunteer with the Library.


Volunteers are responsible for maintaining the confidentiality of all proprietary or privileged information to which they are exposed while serving as a volunteer, whether this information involves a single staff, volunteer, patron or other person or involves overall Library business. All volunteers are required to sign the Data Entry Confidentiality Form.

Failure to maintain confidentiality may result in termination of the volunteer’s relationship with the Library or other corrective action.

Position Descriptions

The Library Director will provide all volunteers with a description of their responsibilities.


Volunteers shall be recruited without regard to gender, handicap, age, race or other condition. The sole qualification for volunteer recruitment shall be suitability to perform a task on behalf of the Library. Volunteers may be recruited through either an interest in specific functions or through a general interest in volunteering which will later be matched with a specific function.

Recruitment of Minors

Volunteers who have not reached the age of 18 must have the written consent of a parent of guardian prior to volunteering.


The Library Director will provide a general orientation on the nature and purpose of the Library, including the circulation desk and Millennium software, customer service, and general library principles.